Thursday, September 17, 2009

What can the church learn from Walmart?

Yesterday we looked at Walmart to see if there was anything the church could learn from this very successful franchise. It is one of the few businesses that has been able to maintain a profit through these tough economic times. We discovered yesterday that we can learn from their parking, their greeters, and their signage. But there are a few other things we can learn from them as well.
Generally a Walmart is very clean. There are some exceptions to the rule, but for the most part they maintain the cleanliness of the store. I notice this fact when I have visited other similar stores. Perhaps it is a flaw of mine, but the cleanliness and the neatness of a store enhances the shopping experience. Walmart has invested a lot of money in the way they design the store and the way that the merchandise is displayed. They are clutter free and the floors are kept clean. The bathrooms are always clean and there is a log that reveals the last time the bathroom was cleaned. Now think of the church you attend. Is it clean? Is it free of clutter? Are there things lying around that have not been used for months and sometimes years? Are the rooms well organized and designed for learning? Are the bathrooms clean? Is the outside of the building pleasing to the eye? By this fact I mean that the paint looks good the yard is weed free and trash free. Even older buildings can look great if they are maintained properly. All of these things make an impression on people when they visit the church. If a church facility does not smell good, does not look clean and is full of clutter the impression that people will get will be that the members do not care about the church. Walmart does a great job of providing a pleasant atmosphere where people can shop til they drop.
However there is more we can learn from Walmart. Walmart provides what people need for everyday living. They do not pretend to be Macy's are Dillards or even J. C. Penneys, and they do not try to compete with those type of stores. They sell stuff at lower prices that people need on a general basis. If you need it you can pretty much find it at Walmart. If you need food, it can be found at a Super Walmart. If you need pet supplies, you can find it at Walmart. Need clothes? Yep, Walmart has that as well. Need some tires? Check! Need some hardware? Check! Need some craft stuff? Check! Need a prescription? I think you get the point. Now here is the application for the church. When a visitor comes to a church can they find what they are looking for? Does the church have a nice, clean, fully equipped nursery for the babies? Does the church have appropriate Bible study classes for the children and for the various age adults? Are there opportunities for people to serve? Are there activities for their teenagers and their children? Is the worship setting inviting and encouraging? Is the message relevant to the times? There are numerous other things that could be mentioned, but the point is that when people come to the church is there something for everyone? When visitors come to the church they should be able to discover what they are looking for and not have to go to several different places to have their needs and wants met.
Ultimately people need the gospel. They might not come to the church knowing that at first, but they come looking anyway. If we can help them find what they want, then maybe we can show them what they need. The church must do whatever it can to make the people feel welcome and comfortable in the church. By so doing we will be able to provide them with the good news of Jesus Christ. How is the church doing? Paul said it well when he said I have become all things to all people that I might somehow win some to Jesus.
There are other things we could learn from Walmart and I have just scratched the surface. Perhaps you have some other ideas that you would like to share. I would love to hear your thoughts and ideas.

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